Letter requesting information from creditor

(CREDITOR)
XYZ Company Ltd
20 Highway
London
W1 XYZ

(YOUR NAME)
Mr A Smith
1 The High Street
Hertford
SG13 1XY

Date:...../...../......

Dear Sir / Madam,

Re ACCOUNT NUMBER:

I am writing to you regarding the above agreement as I am currently experiencing financial difficulties. I can now not afford the agreed monthly payment because (tell the creditor about the reason you are now having financial problems)
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I would be grateful if you would provide me with the current balance of the account and a breakdown of how this has been calculated including repayments I have made to date. This will enable me to establish my position with a view to producing constructive proposals for repayment of the amount owed.

I am in the process of compiling a personal budget sheet illustrating my current financial position and, once I have received the requested information from each of my creditors, I will provide you with a copy and my proposals calculated on an equitable basis from available income.

I would request that you refrain from taking or pursuing any action or set procedures until I have had the opportunity to fully assess my circumstances and liabilities. I would also ask that you put the account into abeyance and forego any interest or other charges which would otherwise increase my indebtedness.

Thank you for your assistance in this matter.

Yours faithfully,

A Smith