Money Advice Direct
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It has been reported that conumers who complain about Alliance and Leicester's unfair bank charges are being asked to leave the bank.
Alliance & Leicester is one of the UK's major financial services groups. It offers a broad range of financial services to personal and commercial customers. Alliance & Leicester has been a member of the FTSE 100 index of leading shares since 1997, when it converted from its original mutual building society status.
Retail Banking
Retail Banking covers the broad range of services to personal customers, focusing on the provision of mortgages, retail savings, current accounts and personal loans. To provide the full range of personal financial services products, we have a number of partnerships with market leading suppliers.
We provide Legal & General life assurance and long term investment products and have a partnership with MBNA for the provision of credit cards. We also provide insurance products which are mainly provided by Zurich.
Commercial Banking
Commercial Banking provides services for our commercial customers and is focused on four core product lines. Our commercial lending operation provides finance for both new and existing business customers. We have significant expertise in a number of commercial lending sectors, which has enabled us to grow a diversified lending book.
Business banking provides services for medium and small businesses including telephone and internet banking, as well as access to around 14,000 post offices and a growing number of business banking centres across the UK. Our cash business provides cash handling for retailers and other corporates and cash sales to the Post Office and to other financial institutions. The fourth product line is Treasury, which manages the Group's liquidity, funding and hedging requirements.
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